Privacy Policy

Shugaland Technologies Limited ("Shugaland"), a property management technology limited Company is the controller of your personal data on this platform. Shugaland is committed to protecting your privacy and ensuring the security of your personal data. This privacy policy ("policy") sets out how your personal information is collected, used and protected in accordance with the Nigeria Data Protection Act ("NDPA") and applicable data protection laws and legislations in Nigeria. This policy applies to Shugaland's website and all its applications, services, tools and content irrespective of how you access or use them.

You can contact us at: [email protected]

When you sign up for, access, or use our services, content, features, technologies or functions offered on our website, applications and services (collectively "Shugaland services"), you have accepted this policy, and consented to the collection, use, processing and sharing of your personal data as outlined in this privacy policy. Your personal data will only be collected and processed for the exact purposes stated in this policy which include providing you with our services or communicating with you about our offers.

Shugaland collects and processes various types of personal data to provide you with our services. Some of the personal data we may collect include, but are not limited to:

We will share your information based on the following lawful basis:

We collect and process your personal data for some of the purposes listed below:

We only share your personal data with third parties when it is necessary to provide you with our services or to comply with legal or regulatory requirements. Your personal data may be shared with the following categories of recipients:

As a data subject, you have the following rights:

We retain your personal data for as long as it is necessary to provide you with our services and to comply with legal and regulatory requirements. Once we no longer require your personal data, we will securely delete it.

The retention periods vary depending on the different criteria such as the type of information and the purpose for which we use the information. For instance, when we process your information such as your profile information which is secure on our website or platform, we retain this for as long as you still maintain an account with us. If you violate our Terms of Service or other conditions and policies, we may remove your profile and user content from public view immediately, but may keep other information about you to process the violation.

We will also retain and use your personal data for as long as is necessary to resolve disputes.

Shugaland is committed to protecting your personal data and maintaining its confidentiality and integrity. We implement robust security measures and follow industry best practices to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security measures include but are not limited to:

While we take every reasonable precaution to safeguard your data, it is important to note that no system can be entirely immune to security risks. We encourage you to take steps to protect your personal data, such as using strong and unique passwords, keeping your login credentials confidential, and immediately reporting any suspicious activity.

In the event of a data breach that could result in a high risk to your rights and freedoms, we will notify you and the appropriate regulatory authorities in accordance with legal requirements. Our commitment is to continuously enhance our security practices to ensure the safety of your personal data.

Our website may use cookies to optimize the customer's experience. Cookies are small files placed on your computer's hard drive that enables the website to identify your computer as you view different pages. Cookies allow websites and applications to store your preferences in order to present contents, options or functions that are specific to you. Like most interactive websites, our website uses only encrypted session cookies which are erased either after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user's computer or device. They will typically store information in the form of a session identification that does not personally identify the user.

You may be able to refuse or disable cookies by adjusting your device browser settings. Since each browser is different, please go through the instructions provided by your browser. Please note that you may need to take further steps to refuse or disable certain types of cookies. For instance, due to the differences in how browsers and mobile apps function, you may need to take different steps to opt out of cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile apps permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each browser or device. If you choose to refuse, disable, or delete cookies some of the functionality of the Platform may no longer be available to you.

We do not have access or control over the cookies of our partners, affiliates, and service providers. We are therefore not responsible for the use of their cookies.

[We do not use automated decision-making, including profiling, to process your personal data.]

OR

[We may employ automated decision-making and profiling processes to evaluate the eligibility and suitability for the connection between buyers and sellers of real estate in Nigeria or anywhere in the world. These processes utilize algorithms and data analysis to assess various factors, including your preference of the type of real estate that you want to invest in as a buyer and the type of real estate that a seller wants to trade off or any other relevant information. The purpose of these automated processes is to make well-informed decisions that enhance our services and ensure they meet your specific needs.

You have the right to object to the use of automated decision-making and profiling processes. If you believe that the outcomes are unfair or inaccurate, you can request human intervention in the decision-making process. We will also provide you with the opportunity to express your point of view, provide additional information, and challenge the decision.]

A data breach protocol has been set up to address such incidents that bother on accidental and unlawful destruction, loss, unauthorized access or disclosure of Personal Data that is transmitted, stored or processed.

We will investigate any reported breach to determine its authenticity and the necessary steps to manage it. Additionally, we will also notify you and other relevant authorities promptly in line with the Nigerian Data Protection Act and the Nigeria Data Protection Regulation in high-risk instances.

We shall also agree on appropriate measures to compensate for the breach within a month of notifying you.

This website may include links to third-party websites ("links"), plug-ins and applications as certain transactions processing channels may require these links. Clicking on these links or enabling those connections may allow third-parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. Furthermore, you should evaluate the security and trustworthiness of any other site connected to this website or accessed through this site yourself before disclosing any personal information to it.

Our Platform is not intended for minors who are under the age of 18 and we do not knowingly collect data from children under the age of 18. If you become aware that your child has provided us with personal data without your consent, please send an email to [insert support email address]. If we become aware that a child under the age of 18 has provided us with personal information, we take steps to remove such information and terminate the child's account.

If you believe that your data protection rights have been violated, you can contact the person you usually deal with at Shugaland. The complaint will be investigated and you will be provided with an information of how this will be handled.

If after a month, you still feel that the violation of your data protection rights has not been resolved, you have the right to lodge a complaint with the Nigeria Data Protection Commission.

Shugaland reserves the right to update or modify this Privacy Notice to reflect changes in our data processing practices or legal requirements. We will notify you of any material changes by posting the updated notice on our platform or by other means of communication, where appropriate. We encourage you to review this notice periodically to stay informed about how we are protecting your personal data.

Your continued access to our use of the Platform after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop using or accessing the Platform.

If you have any questions, concerns, or requests regarding your personal data and this Privacy Policy, please contact us using the details in section 1 above.